Refund policy

Full refund is available if an order is canceled within 48 hours of purchase. Any cancellation after 48 hours will result in a non-negotiable 20% restocking fee based on the order subtotal.

Delivery rescheduling must be requested at least 48 hours before the scheduled delivery. Failure to notify the store within this timeframe will result in a non-negotiable $200 rescheduling fee.

Special Order Items are final sale. No cancellations, exchanges, or refunds are permitted on special orders under any circumstances.

All measurements are the sole responsibility of the customer. The store is not responsible if an item does not fit your space.
Customers must ensure proper measurements for:(Doorways, Elevators, Hallways, Walkways, Staircases, Room entrances) If an item does not fit upon delivery:50% of the purchase price will be deducted as a restocking fee A pickup fee will be charged to cover transportation and labor costs.

Adam Outlet takes 100% responsibility for any item: Delivered damaged straight out of the box and found to have manufacturing defects upon delivery. Please report any issues immediately at the time of delivery. Pickup is invalid to this. You must check once picked up. Once it leaves the store/warehouse we're no longer liable for any damages.